The information we collect:
This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected on these pages are:
The way we use information:
1. We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
2. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
3. We will do our utmost to keep your e-mail address private and will only use your e-mail address to send information regarding your current order. We will not contact you for any other information. Your email address will not be included in a mailing list and you can ask for it to be deleted from the Repair:TEK website at any time by sending an email to Customer Services using the e-mail address that you used to register with.
You can register with our website if you would like to receive updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that a certain number of individuals visited a certain area on our website, or that a certain number of consumers and certain number of business filled out our registration form, but we will not disclose anything that could be used to identify those individuals.
Committed to your privacy
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date.
You can check the information that we hold about you by emailing us.
If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser.
You can usually modify your browser to prevent this happening.
The information collected in this way can be used to identify you unless you modify your browser settings.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
How you can access and amend your information:
Providing you have created an account, you can access all your personally identifiable information that we collect online and maintain by logging into your account and going into “My Account” or by sending us an email. We use this procedure to better safeguard your information.
To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.
How to contact us:
Should you have other questions or concerns about these privacy policies, please contact us either by email to Customer Services or by post to the following address: Repair:TEK, 1-4, The Granary. Trench Farm, Wem, Shrewsbury, Shropshire, SY4 5PJ
Registration to our site is voluntary, but on registration you will be able to store your billing address and shipping information so you don’t have to enter them in each order, you will also be able to sign up for our product updates that will keep you up to date when we get new.